Privacy Policy

Last updated: March 2026

1. Data Controller

Financenova Solutions SL (hereinafter “Financenova”, “we” or “the company”), with registered office at Av. Porto da Coruña 3, 15003 A Coruña, Spain, is the controller of your personal data.

Contact: info@financenova.ai

2. Data We Collect

2.1 Data provided voluntarily

  • Full name
  • Email address
  • Company or organisation
  • Job title or position
  • Phone number (optional)
  • Message or enquiry

2.2 Data collected automatically

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referral source
  • Device and operating system

3. Purposes of Processing

  • Enquiry management: responding to your requests for information about our services
  • Commercial communication: sending information about products and services of interest
  • Analysis and improvement: via Google Analytics to optimise our website
  • Digital marketing: through Google Ads and other advertising platforms
  • Legal compliance: retention for tax and commercial obligations

4. Legal Basis

  • Consent: for commercial communications and the use of non-essential cookies
  • Legitimate interest: for web traffic analysis and service improvement
  • Contractual performance: for the provision of requested services
  • Legal compliance: for tax and commercial obligations

5. Data Retention

  • Commercial enquiries: 3 years from the last contact
  • Analytics data: 26 months (Google Analytics configuration)
  • Legal obligations: 6 years under Spanish tax regulations

6. Data Recipients

Your data may be disclosed to:

  • Google Analytics: for web traffic analysis
  • Google Ads: for targeted advertising campaigns
  • Hosting providers: for hosting our website
  • Email marketing services: for sending communications
  • Competent authorities: when legally required

7. International Transfers

Some of our providers (such as Google) may transfer data outside the European Economic Area. These transfers are carried out with the appropriate safeguards established by European data protection regulations.

8. Your Rights

Under the GDPR, you have the right to:

  • Access: know what data we hold about you
  • Rectification: correct inaccurate or incomplete data
  • Erasure: request the deletion of your data
  • Restriction: limit processing in certain cases
  • Portability: receive your data in a structured format
  • Objection: object to processing based on legitimate interest
  • Withdrawal of consent: at any time

To exercise these rights, contact us at: info@financenova.ai

9. Cookies

We use cookies and similar technologies to improve your browsing experience. For more information, see our Cookies Policy.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

11. Complaints

If you believe that the processing of your data infringes data protection regulations, you may file a complaint with the Spanish Data Protection Agency (AEPD).

12. Changes

This policy may be updated periodically. The date of the last modification appears at the top of the document.

Have questions?

If you have any questions about this Privacy Policy, you can contact us:

Email: info@financenova.ai

Address: Av. Porto da Coruña 3, 15003 A Coruña, Spain